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Originally published February 4, 2013 at 10:20 AM | Page modified February 4, 2013 at 9:21 PM

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Atlanta airport gets top rankings in business-travel survey

World’s busiest airport is a winner on connections, food and amenities.

Los Angeles Times

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Atlanta? I've flown from Atlanta. As far as giant airports go, it's not bad, but it's... MORE


The busiest airport in the world, serving nearly 2,500 landings and departures a day, has been ranked as the best airport for business travelers to make a connection and get good food and helpful amenities.

Hartsfield-Jackson Atlanta International Airport won most of the top rankings in a survey of 930 travel agents, managers and others who book travel for Travel Leaders Group, one of the nation’s largest travel companies.

Los Angeles International Airport was ranked eighth among best airports for business traveler services.

Airport features business travelers look for include good wireless Internet access, ample places to recharge a phone or laptop battery, on-site conference rooms, comfortable lounges and plenty of food choices, said Kathy Gerhardt, a spokeswoman for the Minneapolis travel company.

The Atlanta airport has all of those features, and then some, said Louis E. Miller, general manager of aviation at the airport.

For example, the 130-acre terminal has 125 eateries, plus about 90 retail outlets, a pet bathroom area and a business that rents travelers small rooms with daybed sofas for a quick nap. “It’s like a city here,” Miller said.

On an average day, about 250,000 travelers shuffle in and out of the airport, and 95 percent of them are simply making a connection to another destination.

But Gerhardt said the sheer size of the airport may explain why Atlanta came in third in a separate survey question asking business travelers to rank the worst airports to make a connection. Chicago’s O’Hare International and New York’s John F. Kennedy International airports were first and second, respectively.

“Even I still get nervous making connections in Atlanta despite being through there a million times,” she said.

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