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Wednesday, December 15th, 2004: Page updated at 12:00 AM
Resources
Office of the Washington State Insurance Commissioner
Provides assistance toward prompt resolution of insurance problems (health, life, annuity, long-term care, etc.)
Ask for the form titled "Request for Consumer Assistance."
P.O. Box 40256
Olympia, WA 98504-0256
(800) 562-6900
Fax: 360-407-0186
 www.insurance.wa.gov
Statewide Health Insurance Benefits Advisors Program
Advises people about their insurance options.
(800) 397-4422
www.insurance.wa.gov
Washington State Health Authority "Basic Health" program
For people who don't have health insurance through their work or privately, but don't qualify for Medicaid, there is another option: Basic Health.
(800) 826-2444
P.O. Box 42683
Olympia, WA 98504-2683
www.hca.wa.gov/basichealth/index.shtml
Washington State Health Care Authority
For people experiencing problems with the state's Basic Health Plan.
Public Employees: (800) 200-1004
Basic health clients: (800) 660-9840
www.hca.wa.gov/
DSHS Children's Health Insurance Program for low-income families
A how-to for acquiring free or low-cost insurance
DSHS-Medical Assistance helpline: (800) 562-3022
Healthcare for Washington's Kids: (877) 543-7669
fortress.wa.gov/dshs/maa/CHIP/Index.html
Washington Health Foundation
Offers advice on Medicare, Medicaid, acquiring insurance and acquiring healthcare if you don't have insurance. Connects you to area health providers. Also includes resource links, a connection to community-based health organizations, hospitals and health systems and state health agencies.
www.whf.org/
Washington State Health Insurance Pool
For information about medication insurance for people on Medicare in Washington state.
(800) 877-5187
www.onlinehealthplan.com
Medicaid and Healthy Options Programs with DSHS
Call for assistance with these programs.
Medicaid: (800) 562-3022
fortress.wa.gov/dshs/maa/HealthyOptions/
Medicare
Claims questions: (800) 444-4606
Medicare hotline: (800) MEDICARE
Customer service for the Centers for Medicare and Medicaid: (206) 615-2354
U.S. Department of Labor, Employee Benefits Security Administration
Call for assistance with self-insured plans including labor unions, trusts, and large employers.
Also call for COBRA benefits coverage.
(206) 553-4244 or (866) 444-3272
Fax: (206) 553-0913
www.dol.gov/ebsa/
— Compiled by Elizabeth Ridgeway, Seattle Times researcher
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